An AI-based platform that integrates Rep360 bots with the GHL workflows to manage automations.
How does Rep360 AI work?
GHL admin sets up the workflow with the BotId as a parameter created inside their Rep360 account. When the workflow is triggered against a selected lead (channel: SMS or email), a webhook endpoint is triggered on Rep360 end with the WorkflowId, BotId and lead data passed into it as arguments. The magic then transfers to Rep360’s end where it creates a new thread in OpenAI assistant. We create a prompt with all the FAQs (knowledge database), scripts, booking conditions, follow ups and which data to extract from the selected bot and ask OpenAI’s selected model to generate a message for the user, which is then sent to the lead in response handled at the GHL level. As a result, the selected lead gets a new AI generated message on their phone.