CareHub – Caregiver Communication App With Auto Translation
CareHub App - Empowering Care
CareHub is a powerful caregiver communication app with an auto translation feature that was created by Orbilon Technologies as a solution to language barrier issues between caregivers, families, and service recipients in the healthcare industry. Utilizing Flutter, Firebase, and Google APIs, the developers have made this cross-platform mobile app capable of delivering easy multilingual communication through Google’s context-aware ML translation service.
For example, if the care provider is speaking Urdu, Filipino, or Arabic, etc., there would be no problem in the usage of CareHub since all messages and tasks will be automatically translated into each individual’s language on the spot.
The Challenge: Why the Caregiving Industry Needed a Caregiver Communication App With Auto Translation?
CareHub’s inception was inspired by a very obvious gap in the healthcare caregiving industry. Caregivers are typically professionals who come from other countries and, hence, do not speak the local language of the country where they work. For instance, a skilled caregiver from the Philippines can be sent to France, but she/he is neither familiar with French nor English. In fact, the very first day at work, communication becomes the biggest challenge as the caregiver does not speak the family’s language and the family does not understand the caregiver’s native language.
Such a language barrier harms every aspect of care, from simply following instructions throughout the day to administering medication correctly and giving health updates. Existing task management and messaging apps in the market did not come with auto translation features, thus both parties were left to rely on manual translators or compromised their communication. It was very obvious that a dedicated caregiver communication app with auto translation was needed to completely do away with this barrier.
The Solution: How This Caregiver Communication App With Auto Translation Works?
Orbilon Technologies designed and built CareHub as a complete cross-platform mobile solution with three distinct user roles — caregiver, person-in-need, and family member admin. The family member admin manages everything for their loved one, including assigning caregivers, creating tasks, managing payments, and communicating with the caregiver.
Here is how the CareHub caregiver communication app with auto translation works step by step:
a. Onboarding & Profile Setup:
Users download the CareHub app and register using OTP-based phone verification. After verifying their number, they set up their personal profile and select their preferred language. The app supports multiple languages through Google’s ML translation service.
b. Multilingual Chat with Real-Time Auto Translation:
This is the key feature of CareHub, which makes it a revolutionary caregiver communication app with auto translation. A family member and a caregiver can talk via text messages in their own mother tongues. The caregiver gets the translations of all the family members’ messages into the language he/she understands, and the family member gets the translations of all the caregiver’s replies back into his/her language. So, if the family member is writing in English and the caregiver is responding in Urdu, then each person sees the whole conversation translated into his/her language, thus the communication gap is totally closed.
c. Task Management with Auto Translation:
The family member admin has the capability to create and assign tasks to the caregiver of the frail person. If the tasks are one-time or recurring, specific days, times, and instructions can be set. The admin writes the task details in their own language (e.g., English), and the caregiver will get those same tasks automatically translated into their preferred language (e.g., Urdu). Tasks can be further supplemented with media and instructions. Caregivers are able to see task details, mark tasks as done, and change the status, all in their own language.
d. Multi-Caregiver & Multi-Family Support:
CareHub has features to handle complex caregiving scenarios. A single caregiver can care for several families at the same time, and a certain family can have a number of caregivers. While scheduling tasks, the family member admin selects which caregiver is to receive the task, and it will automatically be reflected in the assigned translated task view of that caregiver.
e. Family Member Dashboard & Notifications:
The family member’s main page shows tasks that are overdue, the most recent chat messages, and the tasks that need to be done today, all in the family member’s language. Real-time push notifications allow everyone to be instantly aware of new tasks, reminders, task updates, and messages. Thus, no important care action may be lost.
Technologies Used to Build This Caregiver
- Communication App With Auto Translation: To create the app, the technology stack was chosen to guarantee fast execution, top support, and flawless multilingual communication of the app:
- Mobile Application: The cross-platform application is made with Flutter, which provides users with a fast and native, like experience on iOS and Android from a single codebase. This solution allowed for quick development and unified functionality on both platforms.
- Backend & Real-Time Data: Firebase is the backbone of the entire infrastructure, including real-time database sync, user authentication by OTP, cloud storage for media, and push notifications for instant alerts.
- Auto Translation Engine: Integration of Google’s context-aware ML Translation API is the core of the app. Each chat message and every task set by the admin is instantly auto-translated into the recipient’s language of choice. The translation is context, aware, i.e. it understands the healthcare context and provides accurate, meaningful translations rather than a literal word, for, word one.
- Notifications: Push notifications for new messages, task assignments, task reminders, and task status updates are delivered in real time, thus caregivers and family members can be easily kept updated all the time.
The Impact and Results
The introduction of a caregiver communication app with auto translation has revolutionized the healthcare caregiving industry. Caregivers who move to a foreign country can start working immediately without any language issues. Instant notifications of all activities, new tasks, reminders, and messages help caregivers and families save a lot of time. Preliminary user reviews have been super positive; one of the testers shared that their elderly care home wants to make this app mandatory after its release, so that caregivers can always provide the best care.
The app is now going through closed testing for both Android and iPhone users and will be made available to the general public later this year, with a special emphasis on caregiving centres, old age homes, and nursing homes.
About Orbilon Technologies - Ready to Build Something Like This?
Orbilon Technologies is a full-stack development agency focused on web applications with high performance, mobile applications, AI-powered solutions, and SaaS product development.
We have assisted dozens of founders in moving from idea to MVP and then to growth. If you want to create something innovative like this caregiver communication app with auto translation, get in touch with us today. Let’s turn your idea into reality.
Email: support@orbilontech.com
Website: orbilontech.com
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